Last Updated: July 01, 2026
Introduction
Welcome to Velorvox. We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or make a purchase.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, shipping address, billing address, email address, and phone number.
- Payment Information: Processed securely through third-party payment providers.
- Order Information: Details about your purchases and order history.
- Usage Data: IP address, browser type, device information, and browsing behavior on our site.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about orders and customer service
- Improve our website and customer experience
- Send marketing communications (only if you have opted in)
- Comply with legal obligations
Data Security
We use industry-standard security measures, including SSL (Secure Socket Layer) encryption, to protect your personal and payment information during transmission. All payment transactions are processed through secure third-party gateways and are not stored on our servers.
Information Sharing
We work with trusted service providers to operate our business, including:
- Payment processors
- Shipping and logistics companies
- Website hosting and analytics providers
These service providers are contractually obligated to protect your data and use it only for the services they provide to us.
Your Rights (For California Residents - CCPA)
If you are a California resident, you have the following rights regarding your personal information:
- The right to know what personal information we have collected about you
- The right to request deletion of your personal information
- The right to opt-out of the sale of your personal information (we do not sell your data)
- The right to non-discrimination for exercising your privacy rights
To exercise these rights, please contact us at service@Velorvox.com.
Cookies and Tracking
We use cookies and similar technologies to enhance your shopping experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: service@velorvox.com
Velorvox is committed to protecting your privacy and complying with applicable data protection laws, including the California Consumer Privacy Act (CCPA).