Last Updated: August 11, 2026
Introduction
Welcome to Velorvox.com. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.
Use of Our Website
You must be at least 18 years old to use this website. You agree to use our site only for lawful purposes and in accordance with these Terms. You are prohibited from using the site for any illegal or unauthorized purpose.
Products and Pricing
We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee that all information is error-free. We reserve the right to correct any errors in pricing or description and to cancel any orders affected by such errors.
Order Acceptance
Your order is an offer to purchase. We reserve the right to accept or reject any order for any reason. We will notify you if your order is cancelled. All orders are subject to product availability.
Shipping and Delivery
Shipping times are estimates only. We are not responsible for delays caused by shipping carriers. Please refer to our Shipping Policy for more details.
Returns and Refunds
Returns and refunds are governed by our Refund Policy. Please review it carefully before making a purchase.
Payment
All payments are processed securely through third-party payment providers. You agree to provide accurate and complete payment information. We are not responsible for any charges or fees imposed by your bank or payment provider.
Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Velorvox or its licensors and is protected by copyright and trademark laws. You may not use our content without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Velorvox shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
Indemnification
You agree to indemnify and hold Velorvox harmless from any claims, losses, or damages arising from your violation of these Terms or your use of our website.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to conflict of law principles.
Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of our website after such changes constitutes your acceptance of the new Terms.
Contact Us
If you have any questions, please contact us at:
Email: service@velorvox.com
Phone: +1 917-569-8452
We aim to respond to all inquiries within 1–2 business days.
Business Hours (Eastern Time)
Monday – Friday: 9:00 AM – 5:00 PM ET
Closed weekends and major U.S. public holidays
Operating Company
Zhongshan WanJun Craft Products Manufacturing Co., Ltd.
（中山市万钧工艺品制造有限公司）
China Factory & Business Address
No. 12, Zhaoyu Street, Zhennan Road, Xiaolan Town,
Zhongshan City, Guangdong Province 528415, China
US Returns Address
Velorvox Returns
733 3rd Ave, Floor 16
New York, NY 10017
United States